Send Bristol mailing list submissions to
bristol@mailman.lug.org.uk
To subscribe or unsubscribe via the World Wide Web, visit
https://mailman.lug.org.uk/mailman/listinfo/bristol
or, via email, send a message with subject or body 'help' to
bristol-request@mailman.lug.org.uk
You can reach the person managing the list at
bristol-owner@mailman.lug.org.uk
When replying, please edit your Subject line so it is more specific
than "Re: Contents of Bristol digest..."
Today's Topics:
1. Re: RT mailgate/apache problem (Keith Edmunds)
2. Re: RT mailgate/apache problem (Martin Moore)
3. Re: RT mailgate/apache problem (Keith Edmunds)
4. Re: RT mailgate/apache problem (Martin Moore)
5. Re: RT mailgate/apache problem (Keith Edmunds)
6. Re: RT mailgate/apache problem (Martin Moore)
7. Re: RT mailgate/apache problem (Keith Edmunds)
----------------------------------------------------------------------
Message: 1
Date: Sun, 8 Dec 2013 14:16:56 +0000
From: Keith Edmunds <kae@midnighthax.com>
To: bristol@mailman.lug.org.uk
Cc: martinm@it-helps.co.uk
Subject: Re: [bristol] RT mailgate/apache problem
Message-ID: <20131208141656.3f23a589@ws.the.cage>
Content-Type: text/plain; charset=US-ASCII
A few questions:
- Is your RT installation really under /opt?
- What are you trying to achieve by using Plack?
- What does your Apache error log show?
--
"You can't live a perfect day without doing something for someone
who will never be able to repay you."
------------------------------
Message: 2
Date: Sun, 8 Dec 2013 14:31:28 -0000
From: "Martin Moore" <martinm@it-helps.co.uk>
To: "'Bristol and Bath Linux User Group'" <bristol@mailman.lug.org.uk>
Subject: Re: [bristol] RT mailgate/apache problem
Message-ID:
<!&!AAAAAAAAAAAYAAAAAAAAAFLxZtQqo65Oo+1jhlUB9DvCgAAAEAAAAOVj/X/b/3RBpfWHRPP/jioBAAAAAA==@it-helps.co.uk>
Content-Type: text/plain; charset="us-ascii"
- Is your RT installation really under /opt?
Yes (presumably default as I didn't change anything)
- What are you trying to achieve by using Plack?
I haven't got a clue! It was needed as part of the installation.
- What does your Apache error log show?
First change - the logs were emoty which wasn't helping - fixed than and now
get:
info2:/home/martinm$ tail /var/log/apache2/helpdesk.error.log
[Sun Dec 08 14:29:10 2013] [error] [client 146.255.1.164] client denied by
server configuration: /usr/share/request-tracker4
info2:/home/martinm$ tail /var/log/apache2/helpdesk.access.log
146.255.1.164 - - [08/Dec/2013:14:29:10 +0000] "POST
/rt/REST/1.0/NoAuth/mail-gateway HTTP/1.1" 403 522 "-" "libwww-perl/5.836"
-----Original Message-----
From: bristol-bounces@mailman.lug.org.uk
[mailto:bristol-bounces@mailman.lug.org.uk] On Behalf Of Keith Edmunds
Sent: 08 December 2013 14:17
To: bristol@mailman.lug.org.uk
Cc: martinm@it-helps.co.uk
Subject: Re: [bristol] RT mailgate/apache problem
A few questions:
- Is your RT installation really under /opt?
- What are you trying to achieve by using Plack?
- What does your Apache error log show?
--
"You can't live a perfect day without doing something for someone who will
never be able to repay you."
_______________________________________________
Bristol mailing list
Bristol@mailman.lug.org.uk
https://mailman.lug.org.uk/mailman/listinfo/bristol
-----
No virus found in this message.
Checked by AVG - www.avg.com
Version: 2014.0.4259 / Virus Database: 3658/6893 - Release Date: 12/05/13
------------------------------
Message: 3
Date: Sun, 8 Dec 2013 14:39:36 +0000
From: Keith Edmunds <kae@midnighthax.com>
To: bristol@mailman.lug.org.uk
Cc: martinm@it-helps.co.uk
Subject: Re: [bristol] RT mailgate/apache problem
Message-ID: <20131208143936.117c4210@ws.the.cage>
Content-Type: text/plain; charset=US-ASCII
On Sun, 8 Dec 2013 14:31:28 -0000, martinm@it-helps.co.uk said:
> - Is your RT installation really under /opt?
> Yes (presumably default as I didn't change anything)
If you're running on Debian, as I believe you are, and if you installed
from the Debian packages, RT is not under /opt. If you didn't install
from the Debian packages, why is that?
> - What does your Apache error log show?
> First change - the logs were emoty which wasn't helping - fixed than and
> now get:
That's indicative in itself: how did you fix it?
--
"You can't live a perfect day without doing something for someone
who will never be able to repay you."
------------------------------
Message: 4
Date: Sun, 8 Dec 2013 15:17:55 -0000
From: "Martin Moore" <martinm@it-helps.co.uk>
To: "'Bristol and Bath Linux User Group'" <bristol@mailman.lug.org.uk>
Subject: Re: [bristol] RT mailgate/apache problem
Message-ID:
<!&!AAAAAAAAAAAYAAAAAAAAAFLxZtQqo65Oo+1jhlUB9DvCgAAAEAAAADfZOFWFe8xBtBtMev+0uyMBAAAAAA==@it-helps.co.uk>
Content-Type: text/plain; charset="us-ascii"
>If you're running on Debian, as I believe you are, and if you installed
from the Debian packages, RT is not under /opt. If you didn't install from
the Debian packages, why is that?
Buggered if I can remember! Don't think I could find a pkg so used cpan or
tar download.
Happy to start again and do it properly!
>> - What does your Apache error log show?
>> First change - the logs were emoty which wasn't helping - fixed than
>> and now get:
>That's indicative in itself: how did you fix it?
Just changed the log files in apache config.
-----Original Message-----
From: bristol-bounces@mailman.lug.org.uk
[mailto:bristol-bounces@mailman.lug.org.uk] On Behalf Of Keith Edmunds
Sent: 08 December 2013 14:40
To: bristol@mailman.lug.org.uk
Cc: martinm@it-helps.co.uk
Subject: Re: [bristol] RT mailgate/apache problem
On Sun, 8 Dec 2013 14:31:28 -0000, martinm@it-helps.co.uk said:
> - Is your RT installation really under /opt?
> Yes (presumably default as I didn't change anything)
If you're running on Debian, as I believe you are, and if you installed from
the Debian packages, RT is not under /opt. If you didn't install from the
Debian packages, why is that?
> - What does your Apache error log show?
> First change - the logs were emoty which wasn't helping - fixed than
> and now get:
That's indicative in itself: how did you fix it?
--
"You can't live a perfect day without doing something for someone who will
never be able to repay you."
_______________________________________________
Bristol mailing list
Bristol@mailman.lug.org.uk
https://mailman.lug.org.uk/mailman/listinfo/bristol
-----
No virus found in this message.
Checked by AVG - www.avg.com
Version: 2014.0.4259 / Virus Database: 3658/6893 - Release Date: 12/05/13
------------------------------
Message: 5
Date: Sun, 8 Dec 2013 15:46:34 +0000
From: Keith Edmunds <kae@midnighthax.com>
To: bristol@mailman.lug.org.uk
Cc: martinm@it-helps.co.uk
Subject: Re: [bristol] RT mailgate/apache problem
Message-ID: <20131208154634.4d48992a@ws.the.cage>
Content-Type: text/plain; charset=US-ASCII
On Sun, 8 Dec 2013 15:17:55 -0000, martinm@it-helps.co.uk said:
> Happy to start again and do it properly!
Do that. I recommend you install the database you want to use first, if
not already installed, then RT. Then follow the instructions
in /usr/share/doc/request-tracker4/README.Debian.gz.
--
"You can't live a perfect day without doing something for someone
who will never be able to repay you."
------------------------------
Message: 6
Date: Sun, 8 Dec 2013 16:09:45 -0000
From: "Martin Moore" <martinm@it-helps.co.uk>
To: "'Bristol and Bath Linux User Group'" <bristol@mailman.lug.org.uk>
Subject: Re: [bristol] RT mailgate/apache problem
Message-ID:
<!&!AAAAAAAAAAAYAAAAAAAAAFLxZtQqo65Oo+1jhlUB9DvCgAAAEAAAALK50NtpLalLuf5qB4Biw9kBAAAAAA==@it-helps.co.uk>
Content-Type: text/plain; charset="us-ascii"
Cheers Keith, will do. Where can I find the deb. package?
-----Original Message-----
From: bristol-bounces@mailman.lug.org.uk
[mailto:bristol-bounces@mailman.lug.org.uk] On Behalf Of Keith Edmunds
Sent: 08 December 2013 15:47
To: bristol@mailman.lug.org.uk
Cc: martinm@it-helps.co.uk
Subject: Re: [bristol] RT mailgate/apache problem
On Sun, 8 Dec 2013 15:17:55 -0000, martinm@it-helps.co.uk said:
> Happy to start again and do it properly!
Do that. I recommend you install the database you want to use first, if not
already installed, then RT. Then follow the instructions in
/usr/share/doc/request-tracker4/README.Debian.gz.
--
"You can't live a perfect day without doing something for someone who will
never be able to repay you."
_______________________________________________
Bristol mailing list
Bristol@mailman.lug.org.uk
https://mailman.lug.org.uk/mailman/listinfo/bristol
-----
No virus found in this message.
Checked by AVG - www.avg.com
Version: 2014.0.4259 / Virus Database: 3658/6893 - Release Date: 12/05/13
------------------------------
Message: 7
Date: Sun, 8 Dec 2013 16:42:21 +0000
From: Keith Edmunds <kae@midnighthax.com>
To: bristol@mailman.lug.org.uk
Cc: martinm@it-helps.co.uk
Subject: Re: [bristol] RT mailgate/apache problem
Message-ID: <20131208164221.29b366ae@ws.the.cage>
Content-Type: text/plain; charset=US-ASCII
apt-get install request-tracker4 rt4-apache2 rt4-clients
--
"You can't live a perfect day without doing something for someone
who will never be able to repay you."
------------------------------
_______________________________________________
Bristol mailing list
Bristol@mailman.lug.org.uk
https://mailman.lug.org.uk/mailman/listinfo/bristol
End of Bristol Digest, Vol 529, Issue 1
***************************************
Tidak ada komentar:
Posting Komentar